We are pleased to advise that the Cabinet Secretary for Social Security, Ms Somerville MSP, has announced that Social Security Scotland will commence delivery of the Funeral Support Payment from 8 am on Monday 16 September 2019.
The Funeral Support Payment is a one off payment to help people on low income benefits with a contribution towards the cost of a funeral and replaces the Department for Work and Pension’s Funeral Expenses Payment in Scotland. Some improvements, in comparison to the current payment, have been introduced. These include:
introducing a new ‘nearest relative’ eligibility test, along with a more sensitive assessment to determine who is responsible for the funeral cost payments. This will widen eligibility for our payment by around 40%, to help reach an estimated 5,000 people each year.
Please note: Applications for our Funeral Support Payment are accepted from the date of death, up until six months after the funeral has taken place. This means that anyone who meets the eligibility for the Funeral Support Payment and has already paid for a funeral within the last 6 months will be able to apply retrospectively, as long as they haven’t already received a Funeral Expenses Payment from DWP.
Our communications approach
We want to maximise the take-up of our Funeral Support Payment so would be grateful for any support you can offer to help us raise awareness and signpost people towards Social Security Scotland. A range of communication products are available in relation to the Funeral Support Payment. This includes guidance documents, promotional materials and model articles and social media content that can be copied or adapted for a range of different circumstances.
These documents can be found on our website: www.socialsecurity.gov.scot/what-we-do/stakeholder-resources/funeral-support-payment
A copy of the accompanying news release to the Cabinet Secretary’s announcement is also held at https://www.gov.scot/news/new-funeral-benefit-to-launch/.
We will continue to communicate our message through our social media channels @SocSecScot on Twitter and Social Security Scotland on Facebook, and would greatly appreciate if your organisation was able to share these posts through any of your existing communication channels.
Over the coming months we would like to work with you to identify how we can use your existing communications channels to highlight Funeral Support Payment to eligible families. The communication products we have created are there for you to share with your employees, stakeholders and the members of the public who you work with. We will be keen to display promotional materials in your offices and centres, to use things like your newsletters and social media forums to help us spread the word and to come along to events or meetings to talk more to you and your networks about the Funeral Support Payment.
In the meantime, if you have a specific need in regards to communications products, please email us on email@example.com and we will look to accommodate this as best we can.
Social Security Scotland’s Local Delivery Team will also be on hand to attend events, meetings or staff training opportunities. Please contact us by email at
firstname.lastname@example.org in the first instance and we’ll be in touch.