The impact of the advice and guidelines given by the government issued on 16th March on the working practices and demands on the service of West Lothian Foodbank are anticipated as requiring us to take the following actions:
Due to so many of our volunteers being over 70 or having underlying health conditions, we will have to close all distribution centres as of close of business on Friday 20th March.
The plan will be distribution centres open for business from Monday 26th March will be as follows: (This is subject to change & when someone is referred they will need to let us know which centre they will attend.
Bathgate Advice Shop; open Mon-Fri 9am-5pm
Broxburn; Tue, Thu 12.30pm-2.30pm (home deliveries only)
Linlithgow; Tue, Fri 10.30am-12.30pm (home deliveries only)
Livingston (Warehouse at Deans Ind. Est.); open for collections Mon-Fri 9.30am-11am
West Calder; Wed 2.30pm-4.30pm (home deliveries only)
Whitburn Foodbank Charity Shop; open for collections Mon, Wed, Fri 12noon-3pm
We currently have 150 partner referral agencies in West Lothian. In order to deal with the anticipated increase in demand & of people looking to access a foodbank for fear they cannot access food in the shops, we will be pointing all our referral agencies to point potential clients to call Bathgate Advice Shop 01506 283000 or the Citizens Advice Bureau 01506 432977 to access a phone referral. Both services have access to all relevant information on potential service users to identify whether their request for food is authentic and a genuine crisis situation.
Ensuring Food Is Accessed By Those In Self-isolation
We would ask wherever possible that carers, or support workers, pick up food parcels from a distribution centre for a client who is in self-isolation.
For those who have no means of accessing a distribution centre, we will put in place a delivery team to deliver to people’s homes. In addition to our own van and two full-time warehouse staff, our warehouse manager would utilise his own van for deliveries. We also have volunteers from Linlithgow, West Calder and Broxburn who are willing to utilise their large cars and make deliveries in their area. We will message all other volunteers in our organisation not in the category of over 70, or having underlying health issues, to enquire as to whether they would be willing to make themselves and their vehicle available for making home deliveries.
At this time we will not be issuing vouchers to any referral partners, we will only be taken phone referrals from the Advice Shop & Citizens Advice Bureau.
Monday - Thursday
09:00 am - 17:00 pm
09:00 am - 16:00 pm
01506 650 111