Scottish Mediation is set to deliver an engaging online training session, Managing Relationships in the Third Sector, aimed at supporting charities and third sector organisations to build stronger, more effective working relationships.
The session will take place on Wednesday 23 September 2026 from 1:30pm to 4:30pm and will be delivered online, offering accessible participation for individuals across Scotland.
Building Stronger Working Relationships
This three‑hour workshop is designed for a wide audience within the third sector, including:
- Staff members
- Trustees
- Volunteers
It provides a practical introduction to managing relationships effectively, with a focus on addressing issues early—before they develop into more complex disputes.
Understanding Conflict in the Third Sector
Participants will explore the common causes of conflict within organisations, including how:
- Differing perspectives
- Communication styles
- Organisational pressures
can contribute to tension in teams and governance structures.
By examining these factors, attendees will gain a deeper understanding of why conflicts arise and how they can be prevented or managed constructively.
Practical Skills and Techniques
The training will introduce a range of practical approaches to help manage relationships and resolve issues, including:
- Responding effectively to concerns as they arise
- Maintaining positive and respectful working environments
- Applying early-stage conflict resolution techniques
- Encouraging open communication and collaborative problem‑solving
Participants will also have the opportunity to build confidence in handling challenging situations, supporting both day‑to‑day operations and effective governance within their organisations.
Supporting a Positive Sector Culture
Through this session, Scottish Mediation aims to equip attendees with the tools and confidence needed to foster positive, productive working relationships, ultimately contributing to stronger, more resilient organisations across the third sector.
Booking Information
Places for the workshop are available at a cost of £50 per person.
For further details and to secure a place, interested participants are encouraged to visit the Scottish Mediation website.


