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Adults at risk of harm have the right to be supported and protected from harm.

It's everyone's job to make sure that adults at risk get help when they need it!

In the event that an adult discloses harm or mistreatment has or is taking place, listen and reassure the child or adult. Show that you take them seriously and listen carefully to what they are saying, reassure them that they can trust you, that they are safe and that you will pass on this information to people who will be able to support them.

Do not promise to keep the situation secret as information relating to adult protection cases must be referred to the Social Work or Police as soon as possible. The information provided by the child or adult should only be shared with those who need to know.

What to do and who to contact

If you know, believe or suspect that an adult may be at risk of harm you should speak to someone about it as soon as you can.

If you or the person being harmed is in immediate danger you should ring the police on 999, for non-emergency Police Scotland can be contacted on 101.

If it is less urgent, you can contact:

Adult Social Care Enquiry Team

Monday to Thursday (Office Hours)  8.30am - 5pm

Friday 8.30am - 4pm

  • Tel: 01506 284848



Outside office hours

Social Care Emergency Team

  • Tel: 01506 281028/9


Broxburn Social Work Centre (Adult Services Age 16-65)

  • Tel: 01506 284440


Livingston Social Work Centre(Adult Services Age 16-65)

  • Tel: 01506 282252



  • Tel: 101
  • Tel: in an emergency call 999


Further information

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