Collecting supporting information on behalf of clients is a key difference in how Social Security Scotland support clients applying for our disability benefits. It is particularly important for those clients who would be unable to gather this information on their own or may find doing so is a barrier to applying for a disability benefit.
Providing the right level of supporting information, through the appropriate channels enables Social Security Scotland to process applications more quickly and accurately, leading to a better client experience.
This free online information event is for Third Sector organisations throughout Scotland, who may be asked by Social Security Scotland on behalf of a client to provide supporting information when the client is applying for a disability benefit such as Child Disability Payment or Adult Disability Payment.
We would also encourage Learning and Development colleagues from Third Sector organisations, who can cascade this information throughout their organisation and networks to attend
This event includes the following topics:
- The processes involved for Third Sector Organisations to provide supporting information
- Examples of good practice
- Claiming fees